How many visitors leave your store every day without buying? And why? Most of the time, there's no clear answer — Rakkez gives you one.
Rakkez quietly monitors visitor behavior on your store, with zero impact on site speed or user experience. It picks up on subtle signals: spending a long time on a page without deciding, going back and forth between the price and product pages, adding an item to cart without completing checkout, or trying to close the page before finishing payment.
When it detects these signals, Rakkez sends a short survey (up to three questions) at the right moment, to understand the real reason behind the hesitation — without disrupting the visitor or dragging out their experience.
Once enough visitor responses are collected, Rakkez analyzes the recurring patterns, identifies the reasons with the biggest impact on the purchase decision, and surfaces them as a clear "issue" on the merchant dashboard — for example:
Your customers aren't sure about your shipping policy or cost
Your customers don't trust the product page enough to buy
Your customers are hesitant about price compared to competitors
Your customers hesitate during checkout before completing their order
This way, store owners don't need to dig for the reason visitors hesitate or leave — Rakkez delivers it, backed by real data from their own visitors.
