Introduction:

Welcome to Salla Apps Store, your gateway to a variety of applications designed to enhance and improve your store's operations. As a Salla Merchant, the Apps Store offers you the ability to discover, install, and integrate different applications to help streamline your business processes, increase efficiency, and provide better services to your customers.

Privacy Policy:

At Salla Apps Store, user privacy is our top priority. The applications available on our platform may collect some data to provide their services. However, we ensure that developers adhere to strict privacy guidelines. We recommend reviewing the individual privacy policy of each application to understand the data collected and how your information is protected. Merchants should exercise caution regarding the data they share and choose applications that align with their specific privacy requirements.

Terms of Service:

As a Merchant using Salla Apps, you must comply with the terms and conditions set by the application developer. This may include usage restrictions, licensing agreements, and other rules. Therefore, it is essential to carefully read and understand the terms to ensure compliance with the application's usage guidelines.

Trial Period:

Applications offered in the Salla App Store allow a 7-day trial period upon installation. The Merchant can get a refund if the App is uninstalled within the trial period.

Refund Process:

Salla is committed to providing the best service for the refund process. To facilitate a smooth refund, please follow the instructions below:

General Refund Terms:

The merchant can only refund the money when the application is installed for the first time, and the merchant cannot refund the money when the application is installed for the second time, except for messaging applications.

In the case of your subscription to an app with an annual or monthly payment plan, we recommend understanding the terms and conditions related to cancellation and subscription renewal. Additionally, you should review the subscription and billing policies for detailed information.

The refund process is automatically triggered when the application is deleted, and the amount is refunded to the merchant's wallet automatically.

Refund Cases:

Examples of eligible cases for requesting a refund include:

When installing the application for the first time, subscribing, using it for a specified duration, and then choosing to uninstall the app and cancel the subscription during the trial period, the merchant qualifies for a refund.

Examples of cases not eligible for a refund include:

Reinstalling an application for which the merchant had previously got a refund. In this case, the merchant is not eligible for a refund.

In the case that the application provides messaging or a service that has been used more than once during the trial period, the merchant is not entitled to a refund, including the first use.

User Registration:

To register and start using the Salla Apps Store, follow these steps:

Visit our website on the app store.

Click the "Log In" button.

Click the "Create an Account" button.

Enter the required information, including email details and contact information.

Complete the registration process by verifying your phone number.

Application Lists and Downloads:

Merchants can easily browse and download application lists by following these steps:

Browse and search for applications by category or keyword on the main page of the app store.

Click on the application to view detailed information about the app and user reviews.

To install, click the "Install" button.

Follow the on-screen instructions to complete the installation process.

Merchant's Behavior:

Merchants must act professionally and ethically when using the applications offered within Salla Apps Store. Unacceptable behavior includes fraudulent activities, unauthorized use of software, and attempts to manipulate or exploit the platform. Violation of these guidelines may result in account suspension or legal action.

Application Ratings and Reviews:

Merchants can rate the applications they have used and write reviews to share their experiences and provide feedback. We always encourage honest and constructive reviews. You can access the rating and review feature within the application's information page. The rating and review feature for applications is available after using the application for at least 14 days.

Updates and Changes:

Applications may receive regular updates to enhance functionality, security, and features. Merchants should regularly check for updates and apply them as needed. Developers typically provide release notes highlighting the changes. Staying up to date with updates is essential to maximize the benefit of the applications used.

Contact Information:

If you have any inquiries or need assistance, please contact our application support team via email at Salla Support.

Thank you for choosing the Salla Apps Store to meet your store's needs. We are proud of our commitment to providing you with an easy and secure experience in exploring our applications on the app store.

General App Store Policy