A cloud platform that enables merchants to create live chat with their e-store visitors, receive their questions, solve problems that they face, and collect their contact data, to increase sales and improve e-store.

Features :

Manage messages through a unified portal: you can manage your e-store’s visitors and customers’ messages through a unified user interface by liking your email to Facebook Business, then you will receive all notifications in one browser.

See who’s on your website: Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message.

Answer most common questions: Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value.

Do routine work: Charta helps you do your routine work by collecting visitors’ contacts and other data, getting their consent, and supercharging your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.

Easy to interact with visitors: you can interact with your e-store visitors from anywhere and at any time promptly through Charta mobile applications.