The most trusted WhatsApp service of 2023 by merchants, we remind your customers of their abandoned carts, send them updates regarding their orders, and support you with automated responses, all via WhatsApp automatically with just a few clicks.
Link WhatsApp with your store, let us send abandoned carts, order status notifications and deliver digital products, build WhatsApp bot, with interactive buttons and marketing campaigns with WhatsApp
The most important services provided:
All services in the application include subscription fees. No additional fees will be imposed on the services, including:
- WhatsApp Widget ( a customizable Whatsapp icon with a virtual chatbox )ratings rewards
- ,
- (new)
- Send thank you messages via WhatsApp to your customers as soon as they rate your store or one of your products, and customize the messages according to the number of stars. You can send automatic discount coupons to it as rewards according to the stars.Blacklist option: Activate the option to allow your customer the ability to unsubscribe from messages issued by your store if he does not wish to receive messages through you.Link your WhatsApp account to your store instantly and directly without the need to wait for approvals.The link shortening service enables you to automatically shorten all automated message links to a very small link that can be shared.Delivering digital products and files to your customers via WhatsApp immediately once orders created Reminder of abandoned carts via WhatsApp, with the addition of automatic discount coupons.create a Whatsapp bot You can customize it as you like for automatic responses to your customers.The ability to customize message templates as you like, with the ability to include variables such as the customer's name, order number, shipment number, etc...Flexible message templates that you can customize with support for more than 20 message templates, including:
- Abandoned cart message template
- New customer welcome message template
- New order message template
- Payment confirmation message template
- Rating request message template
- OTP message template
- Shipment created message template
- In progress status message template
- message template for pending review status
- Message template for Pending Payment status
- Message template for order completed status
- Message template for order delivering status
- Message template for order delivered status
- Message template for order shipped status
- Message template for order canceled status
- Message template for order returning status
- Message template for order returned status and more
- Support variables in messages templates such as: {customer name}, {cart total}, {tracking link}, {order number}, {purchase completion link} and more...Send abandoned carts alerts to your customers via WhatsApp, with the ability to customize the message.Sending automatic alerts regarding order statuses via WhatsApp, such as (when there is a change in the status of the order), issuing a bill of lading, etc...Easy and user-friendly interfaces, Cartat that primarily take into account ease of use and user experience.Create group promotional campaigns with the ability to import an unlimited number of clients.Automatic and manual synchronization of the abandoned cart list and the customer list.Reports measuring the percentage of customer returns after leaving the carts.Reports of reading messages sent to your customers via WhatsApp.API integration with 3rd parties if neededfully integration with Daleel Business
Additional services:
The feature of automatically archiving outgoing messages, which helps not to accumulate open conversations in WhatsApp.
The automatic rejection of incoming calls feature allows you to automatically block incoming calls to WhatsApp linked to the service.
Support interactive menu buttons
Connect WhatsApp through phone number
Not only that! There are many features that are unique to the Cartat, discover them now!
Service activation mechanism:
After completing the installation of the application on your store, a new account will be created for you automatically and the account information will be sent to your email and WhatsApp number registered in the store. You will be directed to the Cartat platform website to complete the setup process. You will be shown 4 steps.
- Activate and edit the text of the message templates you want to use.
- Import abandoned carts and customer list through your store.
- A WhatsApp QR CODE will appear. Scan it to connect your WhatsApp to the service.
- Click Launch Service.
After that the service will become active immediately.
Most frequently asked questions:
Q: Do you charge additional fees for services provided such as creating an WhatsApp bot and campaigns?
A: No, all the features mentioned in the package are included in the package price and we do not charge any additional fees.
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Q: Can I use the WhatsApp application and respond to my customers after linking with cartat?
A: Yes, you can fully use the WhatsApp application and respond to your customers after linking with us.
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Q: What is the additional service (a dedicated WhatsApp device)?
A: A dedicated WhatsApp device is an additional feature that makes your WhatsApp connected to the platform permanently, with or without internet on your mobile phone, or if your device is turned off for a long period of more than 14 days.
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Q: Is the cartat platform safe?
A: Yes, absolutely. The Cartat platform uses the latest digital encryption systems, which means that all your data and the data of your customers are completely safe.
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Q: Does the cartat platform send reminders for abandoned baskets automatically, or do I have to log in every time to send?
A: The cartat platform works completely automatically. However, if you would like to disable the automatic transmission and convert it to manual, you can do so by logging into your cartat account -> Message templates -> Choose the template -> Stop it.
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Q: Do you support the official WhatsApp API?
A: Yes, we have now started supporting the official WhatsApp API
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Q: Does cartat provide an option to respond to customers?
A: Yes, cartat provides an additional paid feature to respond to customers in an advanced manner, with the ability to add an unlimited number of employees.
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Q: How stable is the system in Cartat?
A: Kartat system is completely stable, we are very committed to issuing updates and performing periodic maintenance for Cartat systems
