Welcome to ATMET Chat
Your All-in-One Smart AI Employee for E-commerce.
Answering the same questions, chasing abandoned carts, tracking orders — it all eats the time you meant to spend growing your sales. ATMET Chat is an AI-powered WhatsApp platform built for e-commerce merchants in Saudi Arabia and the GCC: it takes over your customer service, your store's messages and your marketing, and runs your store on autopilot.
Install it and ATMET Chat pulls in your products, orders and customers automatically. No training, no prompt-writing.
See what ATMET returns to the stores already running it: Click Here
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🤖 AI Customer Service Agent
Answers product questions and tracks orders in your customers' own dialect, 24/7 — with no training required.
Understands voice notes and images, not just typed questions
Remembers the conversation, and knows your working hours
Hands off to a human when a customer is upset or the case is complex, and alerts you with a summary
You stay in control: your policies in your own words, private notes on any product, and a switch to hide a product from the AI without hiding it from your store
📈 Automated Messages to Your Customers
Order confirmations and status updates — with your own wording per status
Abandoned-cart recovery, with a coupon and an installment amount — "or 4 payments of 100 SAR"
Review requests, plus automatic replies that change with the star rating (1–5)
Birthday greetings, and a welcome message the first time a customer signs up
Back-in-stock alerts — shoppers leave their number on a sold-out product, and we message them the moment it returns
New-order alerts to your staff's own numbers
Real tappable buttons that open that customer's own cart, order, review page or product
⚙️ Custom Automations
Build your own flows visually, with no code. Start from a store event or a customer's message, ask with buttons and branch on the answer, route a "Technical support" tap straight to the right department, or send a re-order reminder timed to when that product runs out.
🎟️ Dynamic Coupons
Single-use codes carrying the customer's own first name — Khalid-1245. Percentage or fixed amount, minimum order, expiry, free shipping, and tiered by cart value.
📣 WhatsApp Marketing Campaigns
Target your customers, your abandoned carts, or an Excel or CSV list you upload yourself — up to 100,000 rows. No cap on how many campaigns you run: pick any size and we spread the sending across days within your number's daily limit. Anyone who already bought, or opted out, is skipped.
💬 Inbox, Team, Labels and Storefront Widget
One inbox for every number, searchable inside the messages themselves. Add employees with their own permissions and departments, and measure their response times. Your labels sync to the WhatsApp Business app on your phone. And on your storefront: an AI chat button, a WhatsApp button, or both.
🧩 Ready-Made Templates, and a Dashboard That Shows the Return
A library of ready-to-approve WhatsApp templates, so you never start from an empty page — and four numbers for any period you pick: AI replies sent, the hours those saved you, the carts ATMET brought back, and what they were worth.
🛍️ Built for Salla
ATMET Chat runs inside your Salla Merchant Dashboard — every section, every setting, the full inbox — in the same window you already manage your store from.
🔗 Two Ways to Connect — we recommend both
1- Official Meta API 🛡️
ATMET Chat is an approved Meta Tech-Provider. This connection carries the AI agent, marketing campaigns and interactive buttons. Unlimited bulk sending, Meta's official rates with no markup from us.
🌟 Exclusive coexistence: keep the WhatsApp Business app running on your phone at the same time — we're the only platform in the Middle East that lets you.
2- ATMET Chat Channels 📱
Scan a code and you're connected — no Facebook account, no technical setup, completely free. It sends all your store's notifications, and your customers' replies land in your unified inbox.
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