A platform that provides marketing tools to improve customers’ experience by providing them the support that they need, creating a live chat with e-stores visitors to answer their questions, and recording their information to transform potential customers into actual customers.

• Assign conversation: The ability to assign the conversation to the right team member to answer visitors’ questions.
• Save conversation: The ability to automatically save and store conversations in your inbox so your team has complete context and a crystal-clear view of every interaction.
• Automatic reply: The ability to reduce effort and time on your team through the automatic reply feature to the frequent and common questions.