A live chat platform that enables merchants to communicate with their e-store visitors through multiple channels and manage all customer interactions in one place to provide the best customer service and increase sales.
- Easy conversation management: You can receive your customer’s messages from all channels through a unified platform for more effective customer service.
- Segment e-store visitors: You can automatically segment your e-store visitors based on what they do on your site, so you can better meet their needs.
- Easy integration with 200+ tools: You can connect Live chat with tools and apps you use and love to facilitate managing orders.
Archive conversations
All chats are stored and can be accessed later.
Assign chat
The ability to assign the conversation to the right team member to serve the visitor better.
Customer satisfaction report
Check how each of your agents is rated to see where your team can improve.