Answer every customer instantly — on every channel
The Agent Builder (TAB) is an AI assistant that talks to your customers on WhatsApp, Instagram, Facebook Messenger, your website, and by voice — automatically — so you reply faster, capture every question, and free up your team.
Built for Salla merchants across MENA, TAB connects to your store and uses your live product and order data to answer the questions that drive sales — then hands off to a human whenever a conversation needs one.
What TAB does for your store:
24/7 AI Customer Support — Answers questions about products, prices, shipping, returns, and order status instantly, in Arabic or English.
Connected to Your Salla Store — Reads your live catalog and orders, so answers are always accurate and up to date.
Every Channel, One Agent — WhatsApp, Instagram, Facebook Messenger, a website chat widget, and voice — all from a single dashboard.
Product Guidance — Helps shoppers find the right product and answers pre-purchase questions.
Order Status Updates — Customers can check their order status anytime and get an instant, accurate answer.
Smart Human Handoff — Escalates complex or sensitive conversations to your team with full chat history and context.
Customer Profiles & CRM — Builds a profile for every shopper: what they asked and what they bought.
Conversation Analytics — See total conversations, resolution rates, sentiment, peak hours, and top topics.
One-Click Setup — Connects your store in minutes. No code, no complexity.
Broadcasts & Campaigns — send promotions and product launches to your customer list.
Coming Soon:
COD Order Confirmation — auto-confirm Cash-on-Delivery orders to cut fake orders and failed deliveries.
Abandoned Cart Recovery — automatic reminders that bring shoppers back to check out.
Perfect for Salla merchants who want to respond faster, deliver professional support in Arabic and English, and never miss a customer message — without growing their team.
