Your customers ask. The assistant answers. You keep selling.
The messages your store gets most aren't complicated ("Where's my order?", "When will it arrive?", "Can I return this?"), but they eat hours out of every day, they usually arrive outside working hours, and every minute of delay costs you a little of your customer's confidence.
The smart store assistant handles these conversations for you in a chat widget added to your store's website automatically on install, and on WhatsApp, Instagram, Facebook and Telegram: in Arabic, by voice message, around the clock.
It understands your customers the way they actually talk
Replies in Modern Standard Arabic and in local dialects.
Receives voice messages and answers them, because many of your customers don't type, they talk.
Understands the question even when it's incomplete, misspelled, or mixed with English.
Connected directly to your store's orders
No generic answers. It reads the real order status from your Salla store and replies with the tracking number, the delivery status, and the expected date in one second. Covered automatically:
Order and shipping status, with the tracking link
Return and exchange policy, and how to start one
Product availability, sizes, and specifications
Payment and shipping methods, and their fees
Pre-purchase questions that turn a hesitant visitor into a buyer
It works where your customers already are
An AI chat widget on your store's website, added and connected automatically on install, plus WhatsApp, Instagram, Facebook and Telegram, the channels your customer opens every day anyway. No new app to install, no account to create, no support link to hunt for.
It knows when to step aside
When a question falls outside its scope, such as a complaint, a special case or an exceptional request, it hands the conversation to your team right away, with a summary of what was said. No customer left stuck in a loop.
It answers while you sleep
A large share of store messages arrive at night and on holidays. The assistant never closes, never lags, and never leaves a customer waiting until the work week starts again.
Setup with no code
Install the app and the chat widget is added to your store and connected automatically, with no code, no developer. The widget may take a few minutes to appear after install (or to disappear after uninstall). Then activate extra channels (WhatsApp, Instagram, Facebook, Telegram) whenever you like.
Who is this app for?
Stores that get dozens of messages a day and lose team hours to repetitive replies.
Stores with no dedicated support team, where the owner answers between tasks.
Stores selling across more than one country or time zone.
Stores that want a higher conversion rate by answering pre-purchase questions instantly.
How does it start working?
Connect the app to your Salla store in one click.
The chat widget appears on your store automatically within a few minutes, and you can also activate WhatsApp, Instagram, Facebook, or Telegram.
Review the assistant's replies on day one, and adjust its tone and your policies as you like.
From day one, every “Where's my order?” is handled by the assistant, and you get back to what matters: growing your store.
