Wayzon - The Smart WhatsApp Platform for Salla Stores
The most reliable WhatsApp service for merchants, Wayzon helps you retrieve abandoned baskets, send order updates, deliver digital products, and respond to customers with AI—all automatically via WhatsApp with a simple setup that takes only minutes.
Send your customers WhatsApp reminders about abandoned baskets, order status updates, and automatically deliver digital products. You can also create an AI-powered chatbot with interactive buttons, marketing campaigns, and personalized messages for your customers—all through the Wayzon platform.
Key Services Offered
All services in the app are included in the subscription, and there are no additional charges for the basic features. These include:
WhatsApp reminders for abandoned baskets with the option to send discount coupons automatically.
Instant order status updates for your customers via WhatsApp.
Direct delivery of digital products and files after order completion via WhatsApp.
Create group marketing campaigns via WhatsApp with the ability to import an unlimited number of customers from your store or Excel files.
Automatically shorten message links to make them short and easy to share.
Create an AI-powered auto-response bot that can be customized to suit your store's business.
A customizable WhatsApp widget to display the chat icon within your store.
Rating rewards: Send automatic thank-you messages to customers after they rate your store or products, with the option to send discount coupons based on the number of stars.
A blacklist feature that allows you to unsubscribe from messages sent from your store.
Directly and instantly link your WhatsApp account to your store.
Import contacts and chats.
Customize all message templates with support for variables such as customer name, order number, shipment number, tracking link, and more.
Over 20 ready-to-use message templates with full customizability.
Ready-made templates include:
Abandoned cart message.
Welcome message for new customers.
Create a new order message.
Payment confirmation message on delivery.
Rating Request Message.
Verification Code Send Message.
Shipment Creation Message.
Order in Progress Message.
Pending Review Message.
Pending Payment Message.
Completed Message.
Delivered Message.
Delivered Message.
Shipped Message.
Cancelled Order Message.
Returned Order Message.
In Process of Return.
And many more templates.
Wayzon also supports message variables such as:
{Customer Name}, {Cart Total}, {Order Number}, {Track Link}, {Checkout Link}, and more.
You can also send images, videos, and PDFs with all message templates.
Wayzon provides a user-friendly and modern interface, with the ability to import abandoned carts and customers automatically or manually, in addition to:
Abandoned cart recovery reports.
Message read reports.
A complete history of sent messages.
APIs for integration with external systems.
Integration with digital product applications.
Additional Services
Automatic archiving of outgoing messages.
Automatic rejection of incoming calls.
Support for interactive buttons and menus.
WhatsApp integration via phone number.
AI bot for 24/7 customer support.
Bot training on your store's products, policies, and frequently asked questions.
And that's not all! Wayzon continues to release updates and new features to give your store a professional customer communication experience.
How to Activate the Service
After installing the application on your store, a new account will be automatically created for you, and login details will be sent to your email. You will then be directed to the Wayzon platform to complete the setup by following these steps:
Activate and edit the message templates you wish to use.
Import abandoned carts and your customer list from your store.
Scan the QR code to link your WhatsApp account.
Click the "Activate Service" button.
The service will then be activated and working immediately.
Frequently Asked Questions
Q: Are there any additional charges for the bot or marketing campaigns?
A: No, all basic features are included in the subscription, and there are no additional charges.
Q: Can I use WhatsApp normally after linking with Wayzon?
A: Yes, you can use WhatsApp and respond to your customers normally after linking.
Q: Is Wayzon secure?
A: Yes, Wayzon uses the latest encryption technologies to protect your data and your customers' data.
Q: Are leftover basket messages sent automatically?
A: Yes, the service is fully automated, but you can disable automatic sending and switch to manual at any time.
Q: Do you support the official WhatsApp API?
A: Yes, Wayzon supports integration with the official WhatsApp API.
Q: Does Wayzon provide customer support?
A: Yes, Wayzon's bot offers advanced AI for customer support, with the option to transfer the conversation to one of your employees when needed.
Q: How stable is the system?
A: Wayzon operates on a stable architecture with regular updates and maintenance to ensure the highest level of reliability and performance.
