Shrinkit helps merchants confirm Cash on Delivery (COD) orders and recover abandoned carts automatically through WhatsApp, while automating customer communication from one place.

Cash on Delivery Confirmation
Automatically send WhatsApp confirmation messages before shipping COD orders and use customer responses to update order status and reduce unconfirmed orders before fulfillment.

Abandoned Cart Recovery
Follow up with customers who leave without completing their orders using automated messages that encourage them to return and complete their purchase.

WhatsApp Communication
Communicate with customers and manage conversations and follow-ups through WhatsApp across the customer journey.

Automation & Follow-ups
Create automated workflows based on order and cart activity to reduce manual follow-up.

Multi-channel Campaigns
Engage customers through WhatsApp, SMS, email, and web push notifications from one platform.