Chatii for Salla: Automated WhatsApp updates for a smooth purchase journey
Elevate your Salla store experience with Chatii. Deliver the right update at the right moment via WhatsApp—from order creation to invoicing—reducing “Where’s my order?”
tickets and saving your team time.
- Order Creation Alerts: Instant WhatsApp notification when an order is successfully created—reassures the customer and starts clear follow-up.
- Order Status Updates: Automatic message whenever the status changes (e.g., Processing, Fulfilled), keeping the customer informed at every step.
- Shipping & Tracking Notifications: When a shipment is created or tracking details are added, send the carrier and tracking number/link.
- Order Cancellation Notice: Immediate notification upon cancellation, clarifying the reason and the next step to reduce inquiries.
- Abandoned Cart Reminder: Automated reminder after a configurable delay to recover incomplete purchases.
- Invoice Issued Alert: Notification when an invoice is generated, including essential details.
