Hotjar is an easy-to-use tool that studies customer behavior inside the store, and reports you their movement, things they liked and things they disliked in your store. +900,000 sites in more than 180 countries around the world benefit from the service. The service provides you with heat maps and recordings of the movement of your store’s visitors and customers. It also provides them with a live evaluation to write their opinions while browsing your store, and gives you the ability to create surveys

directed to specific customers, and benefit from their opinions

Features:

• Records of visitors movements that will help you see how they act in your store, what part they interact with, how they move, and even data about rage-clicks! All this will help you distinguish between good and bad parts of your site
• Live reviews that give the visitors the ability to give their experience on the site
• If you want to take a specific customer opinion about his experience, you can create surveys and direct them to whomever you like