Relay by CEQUENS brings WhatsApp and SMS automation to your Salla store, so customer messaging runs itself.
Supported features:
COD order verification via WhatsApp and SMS OTP
Abandoned cart recovery with automated follow-ups
SMS and WhatsApp broadcast campaigns
AI Sales Agent that answers customers in Arabic, 24/7
Customer profiles with RFM scoring (VIP, at-risk, churned)
Ready-made automation templates (cart recovery, order confirmation, shipping updates)
A/B testing on campaigns
Support cases with SLA tracking
Revenue attribution and analytics
SMS and WhatsApp in one dashboard
Setup takes minutes. No developer needed.









