Relay by CEQUENS - Messaging

Relay by CEQUENS - Messaging

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Relay by CEQUENS brings WhatsApp and SMS automation to your Salla store, so customer messaging runs itself.

Supported features:


COD order verification via WhatsApp and SMS OTP
Abandoned cart recovery with automated follow-ups
SMS and WhatsApp broadcast campaigns
AI Sales Agent that answers customers in Arabic, 24/7
Customer profiles with RFM scoring (VIP, at-risk, churned)
Ready-made automation templates (cart recovery, order confirmation, shipping updates)
A/B testing on campaigns
Support cases with SLA tracking
Revenue attribution and analytics
SMS and WhatsApp in one dashboard

Setup takes minutes. No developer needed.

AI Sales Agent that speaks Arabic

AI Sales Agent that speaks Arabic

An AI agent that answers customer questions using your real products and prices, in Arabic, any time of day — so you never miss a sale.

Ready-made automations in minutes

Ready-made automations in minutes

Pre-built automations for abandoned cart recovery, order confirmations, and shipping updates. Pick a template, customize it, and go live — no coding needed.

Recover abandoned carts automatically

Recover abandoned carts automatically

When a customer leaves without buying, Relay sends a WhatsApp follow-up with their cart items — bringing them back before they forget.

App plans

Starter
149
7-day free trial
Starter features
  • Contacts (5000)
  • Team Seats (2)
  • AI conversations / month (250)
  • Active automations (3)
Select plan
Recommended
Growth
549
7-day free trial
Growth features
  • Contacts (25000)
  • Team Seats (5)
  • AI conversations / month (1000)
  • Active automations (15)
Select plan
Pro
1499
7-day free trial
Pro features
  • Contacts (100000)
  • Team Seats (10)
  • AI conversations / month (5000)
  • Active automations (50)
Select plan
Price shown does not include VAT (15%)

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