TCHAT connects your Salla store to an official Meta WhatsApp number in minutes — no QR codes, no shared numbers, no ban risk — and turns every store event into a message your customer actually reads.
What it does
Abandoned-cart recovery: automatic reminders with the checkout link after the delay you choose, duplicate protection, skips customers who already purchased, and tracks recovered revenue.
Order notifications: messages on order creation, shipping and delivery using Meta-approved templates.
Marketing campaigns: reach all customers or a segment with smart sending that protects your number, respects opt-outs and tracks sent/delivered/read/clicked.
AI chatbot: answers customer questions with your store's context, after hours or 24/7.
Shared inbox: your team replies from one place with internal notes, forwarding, and a mobile app for alerts.
Analytics: reply rate, response time and conversions per campaign.
Why TCHAT
Official connection via Meta Embedded Signup — keep your current number and use it from the app and the platform together.
Your data is imported automatically at install (customers, orders, carts), so your first campaign is possible from minute one.
Everything runs inside your Salla dashboard, no extra password.
Full per-store data isolation and encrypted credentials.
Note: WhatsApp conversation fees are billed by Meta directly through your business account; the TCHAT subscription covers the platform and features only.
