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Rafeq Smart Assistant

Rafeq Smart Assistant

By

ريان بن مشعل
(1 reviews)
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Rafeq | Your Smart Assistant for Better Customer Communication 🚀

Are you wasting time sending manual messages to every customer? Rafeq handles it for you!

Rafeq is a smart platform that connects your Salla store with WhatsApp, enabling you to fully automate customer communication — from order placement to delivery.

✅ Respond to customers using AI-powered replies

✅ Automated order notifications

Send automatic WhatsApp messages to your customers at every order status update:

  • New order
  • Awaiting payment
  • Processing
  • Shipped
  • Delivered
  • And more...

✅ Abandoned cart recovery

Automatically remind customers to complete their purchases and boost your sales.

✅ Custom message templates

Design your messages your way using dynamic variables (customer name, order ID, total amount, tracking link).

✅ Scheduling & delayed sending

Choose the perfect time to send your messages — instant, scheduled, or triggered by specific conditions.

✅ Unified dashboard

Manage all your conversations and messages in one place with detailed analytics.

✅ Easy & fast integration

Activate the app and get started within minutes — no complex setup required.

Automated notifications

Automated notifications

Automatically send WhatsApp messages to customers based on order status, timing, or predefined rules. Keep customers informed with consistent and reliable communication without manual effort.

Boost Sales

Boost Sales

Recover abandoned carts, follow up on pending orders, and re-engage customers with smart automated messages that help increase conversions and improve overall customer engagement.

custom templates

custom templates

Create smart and professional messages effortlessly using advanced dynamic variables. Design fully customizable messages for different scenarios such as new orders, shipping updates, and abandoned carts, with content tailored to customer and order data.

App Plans

MonthlyYearly
Basic
49
7-day free trial
Features of Basic
  • Up to 1000 messages per month
  • Basic order notifications New To Shipped
  • Abandoned cart recovery
  • Ready made message templates
Select Package
Recommended
Professional
69
7-day free trial
Features of Professional
  • Basic order notifications New To Shipped
  • Abandoned cart recovery
  • Ready made message templates
  • Employee notifications and alerts
Select Package
Price shown does not include VAT (15%)

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