Connectly AI is the intelligent engine for managing your store's social media channels in a single unified platform. We combine the precision of Artificial Intelligence (AI) with a human touch to ensure immediate and professional interaction with your customers across WhatsApp and Instagram.

1- Strategic Features:

a- Unified Channel Management: Receive and respond to all customer messages from a single dashboard without distraction.

b- AI Agents: Fully automate responses to frequently asked questions (prices, shipping status, availability) to reduce wait times.

c- Seamless Human Intervention: Instantly transfer complex conversations to customer service agents to ensure a satisfying user experience.

d- Smart Analytics: Analyze the performance of different channels and identify which platform is the most engaging and profitable for your store.

2- Costs and Subscriptions Policy:

We follow a flexible and transparent system that gives you full control over your budget:

- Balance Subscription System: Our app relies on a flexible internal balance system; you top up your balance and use it based on your actual conversation consumption.

Social Media Platforms Fees Notice:

WhatsApp: Please note that Meta charges additional fees for sending proactive and marketing messages via WhatsApp. These fees are collected and remitted directly to the platform and are not part of Connectly AI service fees.

For official WhatsApp pricing: WhatsApp Business Platform Pricing | WhatsApp API Pricing.

Meta Platforms Notice: No additional fees are charged by Meta when responding to incoming messages on (WhatsApp or Instagram).

Other Platforms: Other platforms (such as Instagram) are subject to their own usage and promotion policies (Ads & Sponsored Messages) according to each platform's updates.

3- Why Connectly AI?

Because we transform your customers' conversations from "mere inquiries" into "confirmed sales opportunities" through rapid response and intelligent interaction.