MelonsBot is an AI customer service assistant for Salla stores. It runs your store's WhatsApp conversations for you, answering customers instantly, keeping them updated on their orders and recovering lost sales, so you and your team can focus on growing your store.
It answers your customers on WhatsApp around the clock, with AI that understands Saudi and Gulf dialects, and syncs automatically with your Salla store to answer product, price and availability questions straight from your catalog and give customers live order status. It also sends order notifications and abandoned-cart reminders over WhatsApp with a link to complete the purchase, understands voice notes and images, and hands the conversation to your team in a shared inbox whenever a customer needs a person.
WhatsApp message fees are charged by Meta and paid directly by you to your WhatsApp Business account. They are separate from your MelonsBot subscription.
