A live chat tool enables merchants to contact their customers and e-store visitors in multiple languages via email, Twitter, and Facebook. It provides customers with integrated support, to manage orders and conversations efficiently and professionally.

• Unified communication platform: It helps you interact with your e-store visitors through a unified dashboard to facilitate answering e-store visitors' questions.
• Easy to integrate: You can link the tool with your e-store easily.
• Monitor customers: You can monitor your customers and e-store visitors through this tool, to know the information that you need about them, and the problems that they face, to provide them an excellent experience.