🔵 What does the Intellivay app offer you?

✅ WhatsApp API

Official communication via Meta’s WhatsApp API, ensuring the highest level of reliability and professional performance in customer communication.

✅ Full Automation for Order Status Updates

Whenever the status of an order changes in your store, the app automatically sends a WhatsApp message to the customer to inform them, whether the order is being prepared, shipped, or in any other status — all without manual intervention, reducing customer inquiries and saving your time.

✅ Automatic Recovery for Abandoned Carts

If customers add products to their cart but don’t complete the purchase, the app automatically follows up with reminder messages and special offers to encourage them to complete the order, increasing your sales effortlessly.

✅ Unified Inbox for All Conversations in One Place

No need to switch between WhatsApp, Instagram, Tik tok and Facebook — the app gathers all customer messages in one place, making follow-ups faster, responses easier, and communication more organized.

✅ Integrated CRM System for Smart Customer Management

All your customer data is stored and organized in one easy-to-use dashboard. You can segment your customers and communicate with them through personalized offers and messages with ease.

✅ Bulk WhatsApp Campaigns

Send promotional messages or advertisements to all your customers or specific groups within seconds — whether it's for special offers, new products, or post-purchase follow-ups.

✅ Professional Email Marketing Campaigns

The app allows you to send bulk, organized, and professional email campaigns, reaching your customers effectively.

✅ Social Media Content Scheduling & Management

Plan and schedule your social media posts easily across platforms, without the need to manually manage each one daily.

✅ Detailed Reports & Comprehensive Analytics

The app provides you with clear and detailed reports covering all features and services, allowing you to track performance, analyze results, and make data-driven decisions to grow your store.

✅ Fast & Professional Customer Support

Our support team is always ready to assist you and answer all your inquiries to ensure a smooth and professional experience with the app.

How to Install the App:

Install the Intellivay Business Chat app on your Salla store.

After installation, you will receive an email with your account details for the IntelliVay platform.