NeraChat supports you in increasing your sales and profits by communicating with your customers in a professional manner using a bot that automatically sends notifications of orders and baskets left through the WhatsApp communication program.
The program allows you to automatically communicate with your customers, which contributes to saving your customers and reminding them of your actual presence to support them or remind them of the store and their abandoned baskets, which supports providing greater sales opportunities and more profits for you and increasing the satisfaction of your customers.
Sending a WhatsApp message to your customers means that you care about their satisfaction and increases the chances of them coming back for repeat purchases from your store.
What are the most important features of NeraChat?
• Sending automatic notification messages to customers for abandoned carts according to a period of time specified by you
• Send automatic messages to each customer who rates your store
• Send a reminder when the subscription period is about to expire
• Link any WhatsApp account to send automatic messages about you
• Easy installation method and clear settings
• There is no need for your phone to be connected to the Internet for the program to work
• Send a welcome message to the newly registered customer in your store
• Sending messages to the customer with new requests and their details
• Send messages to the customer when the status of the order is updated
• The ability to activate or disable notifications in an easy way for each type
• Fully free to change the wording or template of the message for each type of notice
• Payment confirmation notification on receipt
• The ability to send a service evaluation request message to the customer
• Supporting variables within messages, for example: {customer name}, {order number}, {order status}, {order value}, {currency}, {order information link}
• Support for sending WhatsApp group messages (through the NeraChat platform)
• The ability to activate the automated response to WhatsApp messages (through the NeraChat platform)
• Continuous technical support throughout the day
Always remember that you are our first concern and we always strive for your satisfaction, and if you have any comments, inquiries or suggestions, do not hesitate to contact us.